Palmetto Solar

Installer · Multi-state direct + LightReach (TPO)
B

Good (B) — Insolar Honesty Grade

Palmetto operates a hybrid model: direct installation in some markets and a TPO platform (LightReach) elsewhere. The company has built a reputation for relatively clean sales practices and stronger-than-average customer service. Contract clarity is above sector median. No active state AG actions; class action exposure is below sector median.

82
Composite Score / 100
/ Subscore Breakdown · 5 Dimensions

Where this grade comes from

Contract Clarity
B+
Sales Practice
B+
Post-Install Service
B
Financing Honesty
B
Legal Track Record
B+
/ Regulatory & Legal Record

Public-record events

  • No active state AG enforcement actions (as of 2026)
  • BBB A+ rating, moderate complaint volume per installation
  • B-Corp certification (2022)

/ Best for

Customers seeking a multi-state direct installer with a TPO option, reasonable pricing, and above-average customer service ratings.

/ Watch out for

LightReach TPO contracts (their third-party-owned product) have different terms than direct-sale agreements. Confirm which product you are buying.

Have direct evidence of an issue with Palmetto Solar?

Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).