Hawaii Energy Connection

Installer · Hawaii specialist
B+

Good (B+) — Insolar Honesty Grade

Hawaii Energy Connection (HEC) is Hawaii's leading residential solar installer, operating exclusively in the Hawaii market with deep expertise in NEM-3 transition, HECO interconnection, and Hawaii-specific permitting. Strong customer satisfaction metrics and clean regulatory record across nearly two decades of operations.

87
Composite Score / 100
/ Subscore Breakdown · 5 Dimensions

Where this grade comes from

Contract Clarity
A-
Sales Practice
A-
Post-Install Service
A-
Financing Honesty
B+
Legal Track Record
A
/ Regulatory & Legal Record

Public-record events

  • No active state enforcement actions
  • HI OCP: clean record
  • Hawaii-specific NEM-3 transition expertise
  • BBB A+ rating; very low complaint volume per installation

/ Best for

Hawaii customers — particularly those navigating the post-NEM-3 tariff environment and HECO interconnection complexity.

/ Watch out for

Hawaii has the highest residential solar penetration in the U.S. and the most complex tariff structures. Confirm post-NEM-3 economics in writing.

Have direct evidence of an issue with Hawaii Energy Connection?

Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).