Freedom Forever

Installer · Dealer-only model
D+

High Risk (D+) — Insolar Honesty Grade

Freedom Forever is one of the largest dealer-network installers in the U.S. — the parent company handles installation and warranty, but virtually all sales are conducted by third-party dealers. This produces a wide variance in customer experience, with the highest-risk sales practices concentrated in certain dealer regions. Customer complaints have grown rapidly since 2022.

46
Composite Score / 100
/ Subscore Breakdown · 5 Dimensions

Where this grade comes from

Contract Clarity
C-
Sales Practice
F
Post-Install Service
D+
Financing Honesty
D
Legal Track Record
D
/ Regulatory & Legal Record

Public-record events

  • CA AG investigation — dealer-network sales practices (active, 2024-2025)
  • AZ AG Consumer Protection — multiple consent orders against Freedom Forever dealers
  • BBB complaint volume: significant growth 2022-2025
  • Multiple federal class actions: dealer misrepresentation (2024-2025)

/ Best for

Customers who have already independently verified the specific dealer and are buying the Freedom Forever installation product with full understanding of the dealer separation.

/ Watch out for

Freedom Forever's parent company is not the seller — your contract counter-party is a regional dealer. Confirm the dealer's BBB record and AG complaint history before signing.

Have direct evidence of an issue with Freedom Forever?

Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).