Cross River Bank
Good (B-) — Insolar Honesty Grade
Cross River Bank is a New Jersey-chartered bank that originates solar loans both directly and as the bank-of-record for various fintech solar lenders. Bank-level OCC compliance produces materially cleaner disclosure practices than non-bank originators. Customer experience varies depending on the fintech partner facing the borrower.
Where this grade comes from
Public-record events
- No active state AG enforcement actions specific to solar
- OCC bank-level compliance oversight
- CFPB complaints: low for direct origination; varies for fintech-partner origination
- FDIC consent order 2023 — third-party risk management
/ Best for
Customers whose solar loan is originated directly by Cross River (not via a fintech intermediary) and who value bank-grade compliance.
/ Watch out for
Cross River is sometimes the bank-of-record behind fintech solar lenders. Verify which entity is presenting the actual loan terms and whose underwriting applies.
Have direct evidence of an issue with Cross River Bank?
Report a new regulatory filing, court ruling, complaint pattern, or sales-practice issue. Verified submissions feed the next quarterly Honesty Index refresh. We only accept reports backed by documentation (filing numbers, screenshots, contracts).